What is SIP ALG? and why should you disable it

Are you experiencing call quality issues in your virtual call center? You might need to turn SIP ALG off on your router. But what is SIP ALG, what is it for, and how to disable this feature? Watch our video to find out.

Resources mentioned in the video:

What is SIP trunking? (SIP explained)


What you can learn in this video:
► What SIP ALG is for
► Why it’s causing your call quality issues
► How to disable SIP ALG on your router

00:00 Introduction
00:34 What is SIP ALG?
01:31 What issues can SIP ALG cause?
01:52 How to disable SIP ALG?
02:45 Outro

#sip #alg #router #callquality

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CloudTalk is a cloud-based VoIP call center software designed to empower your customer service and sales operations. It features advanced tools which automate and optimize routine tasks. That leads to better customer care and higher employee efficiency.