California Department of Child Support Services: Intergovernmental Case Processing Grant Update



In partnership with Los Angeles, Sacramento, San Diego, and Sonoma local child support agencies, the California Department of Child Support Services tested multiple projects to improve efficiency in intergovernmental case processing and the court order modification process. The project approach was rooted in improving case processing times and customer experience through an interactive platformed designed to obtain key information and complete required forms intuitively.

Child Support, Intergovernmental Case Processing Innovation Grant

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